Teamleader One is closing: what this means for you
Teamleader One is closing. You can continue using Teamleader One until 4 February 2027 inclusive, or until your subscription ends if that is earlier.
Are you a Teamleader One customer?
You don't need to take action immediately. To prepare, consider which data and documents you need to keep and choose another invoicing solution in good time.
Belgian businesses will have the option to switch to Lucy, an electronic invoicing solution. Unfortunately, Lucy is only available to Belgian businesses, so non-Belgian customers cannot switch to Lucy. We're here to help you prepare for the end of Teamleader One.
Looking for an alternative? Teamleader Focus brings invoicing, customer management and quotations together in one platform.
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Until when can I use Teamleader One?
Until 4 February 2027 inclusive, or until your subscription ends if that is earlier. After that, you will no longer be able to actively use Teamleader One.
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What happens to my subscription?
You can cancel your Teamleader One subscription at any time from now until 4 February 2027 inclusive. If your current subscription runs beyond 4 February 2027, you will receive a credit note and a pro-rata refund for the remaining prepaid period. Contact Teamleader One support if you have questions about cancellation.
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What happens to my data and invoices?
After your subscription ends or after 4 February 2027, whichever comes first, you can request or export your data free of charge for at least 30 days. It will then be deleted in accordance with the Teamleader One data processing agreement.
You remain responsible for keeping your invoices and other documents for the statutory retention periods that apply to you. Make sure you keep a copy of what you need before your access ends.
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What happens to my Peppol registration?
Your Peppol registration with Teamleader One will be disconnected, so you can register with another provider.
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Where can I go for help?
Contact Teamleader One support. We're happy to help.